We accept returns for exchange or refund within 7 calendar days after delivery of the product. At our sole discretion, after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered, and unused condition.”

“New, unaltered, and unused condition” means the item shows no signs of wear or damage in any way. The return must be initiated within 7 calendar days of the delivery date, as returns are not accepted after 7 days. The item must not be a special order or custom order unless otherwise noted that it cannot be returned or has a different return policy time period specified in the item’s description.

If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately. Items that are defective and shipped from us, or items that you did not order but received from us, will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of the item(s) once we receive them. There is a 15% restocking fee for returned items that are not being exchanged and are not damaged.

You MUST contact us within 7 days if you intend to return ANY item to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. Customers are responsible for all shipping costs unless the seller is at fault.